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Finding Help on This Web Site

If you have billing questions, click on questions and answers regarding billing.

If you have a general question, we recommend that you reference our Frequently Asked Questions page for the quickest answer to your question.

Visit our contact resources page for a listing of other student services offices or specific Commonwealth Bursar/Finance Offices. 

If you are unable to find an answer on this site, simply fill out the form below and press the "Submit Question" button. We typically respond to inquiries within 1-3 business days.

**Penn State is prohibited by the federal Family Educational Rights and Privacy Act of 1974 (FERPA) from releasing any student information without the student's prior consent. Bursar representatives can only communicate specifics on a student account with the student and with the Authorized Payer(s) designated as such by the student in our system**.

If you are a student and need information on how to designate an Authorized Payer, click here.

It has come to our attention that individuals received emails purporting to be from the email address "Bursar@psu.edu” which has a link to a fake WebAccess page to collect account information. Please see the Alert posted on our website at: https://bursar.auth.abs.vmhost.psu.edu/email-scam