Bursar Alerts

RESOLVED - NOVEMBER 22, 2019 - EXPECTED DELAY ON POSTING OF ONLINE PAYMENTS TO STUDENT ACCOUNTS

Alert Date: Tuesday, November 19, 2019
Alert Status: Resolved
Alert:

Due to an expected high payment volume, students/authorized payers may experience a delay in online payments being posted to the student account on November 22, 2019.  If you are experiencing a delay on November 22, 2019, please monitor the student account for the posting of your payment.

If you have questions regarding your payment, please contact the Office of the Bursar at bursar.psu.edu/contact-us.

We regret the inconvenience.

Sincerely,

Office of the Bursar

RESOLVED - October 22, 2019 - Expected Delay on Posting of Online Payments to Student Accounts

Alert Date: Monday, October 21, 2019
Alert Status: Resolved
Alert:

Due to an expected high payment volume, students/authorized payers may experience a delay in online payments being posted to the student account on October 22, 2019.  If you are experiencing a delay, please monitor the student account for the posting of your payment.

If you have questions regarding your payment, please contact the Office of the Bursar at bursar.psu.edu/contact-us.

We regret the inconvenience.

Sincerely,

Office of the Bursar

 

RESOLVED - Scheduled Downtime - Student Account Dashboard

Alert Date: Tuesday, July 16, 2019
Alert Status: Current
Alert:

The previously scheduled downtime (July 21, 2019 from 3 - 3:30  and from 5:30 - 6 p.m. EST)  of the Student Account Dashboard in CASHNet (Penn State’s third-party payment processor) has been resolved. A server maintenance method has been developed which involves no downtime. With this development, students and Authorized Payers will have uninterrupted access during testing to make payments online, dynamic account information, billing statements, eRefund, granting authorized payer access, or the Installment Payment Plan.   

Sincerely,

Office of the Bursar

Online Payments – Temporarily Down (RESOLVED 7/8/19)

Alert Date: Sunday, July 7, 2019
Alert Status: Resolved
Alert:

 

Online payments are temporarily down. This is a known issue. We expect to have this functionality back as soon as possible.

We regret any inconvenience this may cause.

Sincerely,

Office of the Bursar

FINANCIAL AID AWARDING FOR RETURNING STUDENTS

Alert Date: Wednesday, June 19, 2019
Alert:

The Office of Student Aid began processing 2019-2020 Financial Aid Awards for returning students yesterday. The Financial Award Summary includes an estimated amount for tuition and fees for fall 2019 and spring 2020. Please note, the tuition rates for the 2019-2020 academic year will be approved by the Board of Trustees in mid-July and the first billing statement for the fall 2019 semester will be issued the first week of August.

As recommended by the Office of Student Aid, if you are a returning student:

  • Monitor your e-mail/check your LionPATH account for your Financial Aid Award.
  • If you were not awarded, be sure that you have successfully completed a FAFSA for 2019-20: https://studentaid.ed.gov/sa/fafsa

Please contact the Office of Student Aid with any questions regarding your Financial Aid Award for 2019-2020 at:  https://studentaid.psu.edu/contact-info/email-us

 

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