Bursar Alerts

RESOLVED - JANUARY 9, 2020 - OFFICE OF THE BURSAR PHONES ARE DOWN

Alert Date: Thursday, January 9, 2020
Alert Status: Resolved
Alert:

There is a known technical issue with our phone lines at the moment. We are having difficulties receiving external calls (the call terminates upon answering it). We are working on resolving this issue. In the meantime, please use the Contact option at the top of the Bursar’s website. Bursar representatives are ready to assist you. 

We regret the inconvenience.

Sincerely,

Office of the Bursar

www.bursar.psu.edu

PHISHING SCAM TARGETING STUDENTS - JANUARY 2020

Alert Date: Thursday, January 9, 2020
Alert Status: Current
Alert:

It has come to our attention that phishing emails are circulating targeting Penn State students. A phishing email appears to be a legitimate email from Penn State that scams the email recipient to surrender their login credentials and/or private information.

Please beware of any emails requesting that you click on a link to provide your login information. Phishing scams can have serious financial consequences if you surrender your login credentials. As a reminder: Penn State will NEVER ask you for your password, social security number, or other sensitive information via email.

Please see a sample of  the phishing attempt at: https://security.psu.edu/2019/12/30/important-notification/

For more information please visit the Penn State’s Office of Information Security at: https://security.psu.edu/phishing/

Sincerely,

Office of the Bursar

www.bursar.psu.edu 

RESOLVED - JANUARY 6, 2020: DELAY POSTING ONLINE PAYMENTS

Alert Date: Monday, January 6, 2020
Alert Status: Resolved
Alert:

There is a delay posting online payments to student accounts due to an earlier unscheduled service interruption. If you are experiencing a delay, please monitor the student account for the posting of your payment.

If you have questions regarding your payment, please contact the Office of the Bursar at bursar.psu.edu/contact-us.

We regret the inconvenience.

Sincerely,

Office of the Bursar

 

ROOM AND DINING CHARGES ON STUDENT ACCOUNT - SPRING 2020

Alert Date: Monday, January 6, 2020
Alert Status: Current
Alert:

There is a known issue with the Room and Dining charges posted to the student account by the Assignment Office.  The Assignment Office is working to resolve the issue and will update the student accounts accordingly. Please continue monitoring your student account. If you have specific questions about the charges appearing on your student account after the issue is resolved, please contact the Assignment Office directly at 814-865-7501 or by email at assignmentoffice@psu.edu. The Assignment Office is open Monday – Friday 8 A.M. to 5 P.M. EST.

Sincerely,

Office of the Bursar

 

RESOLVED - NOVEMBER 22, 2019 - EXPECTED DELAY ON POSTING OF ONLINE PAYMENTS TO STUDENT ACCOUNTS

Alert Date: Tuesday, November 19, 2019
Alert Status: Resolved
Alert:

Due to an expected high payment volume, students/authorized payers may experience a delay in online payments being posted to the student account on November 22, 2019.  If you are experiencing a delay on November 22, 2019, please monitor the student account for the posting of your payment.

If you have questions regarding your payment, please contact the Office of the Bursar at bursar.psu.edu/contact-us.

We regret the inconvenience.

Sincerely,

Office of the Bursar

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