I can't log in as an Authorized Payer to the payment website with my password. What do I do?

Authorized Payers can reset their password using the security question they used when the Authorized Payer access was first set up.

To reset your password using the security question:

  1. Navigate to public.lionpath.psu.edu and click "Login" in the Authorized Payer section.
  2. Enter your authorized user ID and click on "Forgot Password"
  3. Enter your user ID or email address and choose "continue"
  4. Enter the answer to your security question and hit "submit" to generate a new email with temporary password.

If you are unsuccessful, your student will need to reset your Authorized Payer password.

Steps for students to reset the Authorized Payer password:

  1. Log in to LionPATH
  2. Click on “Student Home Base”
  3. Scroll to the bottom right side of the page, and click on the Quick Link “Manage Account/ Make Payment”) to get to your Student Account Dashboard
  4. Once on your Student Account Dashboard, you will see the Authorized Payer's name displayed in the "Authorized Payer" section. Click "Edit," and verify that the email address is correct.
  5. At the bottom of the Authorized User information form, click "reset password" to generate a new email with temporary password.